Hi. I’m Bill Anderson, a technical writer for System Center Service Manager. I’ve been working with PM Vladimir Bakhmetyev to put this blog post together to show you a little about how you can use change management features found in Service Manager to
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Read the complete post at http://blogs.technet.com/servicemanager/archive/2009/01/27/mapping-itil-mof-change-management-process-to-the-features-of-the-systems-center-service-manager.aspx