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• Solution: The Group Policy setting “Block unsigned theme installation” for System Center Mobile Device Manager 2008 is not correctly applied to Windows Mobile 6.1 mobile devices

  Just a quick FYI on an issue we came across recently.  This should be a Knowledge Base article soon but I figured I’d post it here first to give all you faithful readers first notice.  If you’re trying to use the Group Policy setting “Block... Posted Mar 11 2009, 10:06 AM by TechNet Blogs Filed under: Group Policy, KB article, troubleshoot, CM

• Opening a DOC from a SharePoint site may generate an error if Word is virtualized

  Here's an interesting issue that was sent to me by Sebastian Gernert, one of our hard working App-V Support Engineers across the pond in the glorious land of Germany.  This one is about an issue you may run into when Microsoft Word is virtualized... Posted Feb 05 2009, 07:45 AM by TechNet Blogs Filed under: Softgrid, 4.5, troubleshoot, App-V, CM

• MSI based virtual apps may only create Quick Launch icons for the account used to installed it

  With Microsoft App-V 4.5, and with SoftGrid 4.2 along with the MSI utility , we now have the ability to create and distribute standalone virtual apps that require no server or streaming infrastructure whatsoever.  While this gives tremendous flexibility... Posted Jan 05 2009, 09:00 AM by TechNet Blogs Filed under: Client, 4.5, troubleshoot, App-V, CM

• SCMDM: Enrollment fails with "Unknown error in Enrollment service: System.ArgumentNullException: Value cannot be null"

  Here's another MDM enrollment failure issue we ran across recently that's caused by the CA not being available when the SCMDM Enrollment Service starts. Fortunately the solution to this one is pretty easy: ======== Issue: Enrollment fails and... Posted Jan 05 2009, 08:29 AM by TechNet Blogs Filed under: error, SP1, troubleshoot, CM, Enrollment

• SCMDM: Mobile Device Manager setup error: "Failed to determine status of MDM databases on SQL instance"

  Here's one more MDM Service Pack 1 issue for you, this one involving a setup error you might run into when upgrading: ======== Issue: Upgrading to System Center Mobile Device Manager 2008 SP1 fails with the following message: Failed to determine status... Posted Dec 18 2008, 10:28 AM by TechNet Blogs Filed under: SP1, troubleshoot, CM

• Icons remain after a user with a mandatory profile is disallowed access to an application

  One of the great things about SoftGrid/App-V is that it's so easy to shoot out apps to client machines and automatically populate the user's desktop or Start menu with the appropriate icons, but if you're using mandatory profiles this may... Posted Dec 18 2008, 09:03 AM by TechNet Blogs Filed under: Softgrid, Client, 4.5, troubleshoot, App-V, CM

• The App-V client installation may fail if there's insufficient free space on the drive for the cache

  Here's another issue we saw during the App-V 4.5 beta that you might run across when installing the client.  The resolution may seem obvious but the error can be confusing because it won't come right out and tell you that you don't have... Posted Dec 16 2008, 08:07 AM by TechNet Blogs Filed under: Client, 4.5, troubleshoot, App-V, CM

• A Streaming Server may fail to restart after being stopped if clients are still connected

  Here's another issue we saw a couple times during the App-V 4.5 beta. It's probably something that would be fairly uncommon but in case you're having trouble restarting a Microsoft Application Virtualization Streaming Server after it's... Posted Dec 15 2008, 09:50 AM by TechNet Blogs Filed under: 4.5, troubleshoot, App-V, CM, Streaming Server

• Virtualized Outlook 2007 search feature may not work as designed on Windows Vista clients

  Here's another great tip from Steve Thomas, this time concerning the search function in Outlook 2007 when streamed to Windows Vista clients: ======== Issue: When Microsoft Outlook 2007 is sequenced and streamed with Windows Vista, the search function... Posted Dec 11 2008, 03:57 PM by TechNet Blogs Filed under: Softgrid, 4.5, Sequencing, troubleshoot, App-V, CM

• OpsMgr 2007: Viewing Alert and Event data generates HTTP 401 error if using an account beginning with "!"

  Here's an interesting Operations Manager issue I came across today. If you happen to have accounts beginning with an exclamation mark (!) then you might want to check this out before firing up the OpsMgr console: ======== Issue: When using the Operations... Posted Nov 20 2008, 05:33 PM by TechNet Blogs Filed under: console, OpsMgr, troubleshoot, CM

• SCMDM: Enrollment fails with "Unknown error in Enrollment service: System.ArgumentNullException: Value cannot be null"

  This may be the last one for the day but there's more to come soon.  This is another MDM enrollment failure issue but this one is caused by the CA not being available when the SCMDM Enrollment Service starts: ======== Issue: Enrollment fails... Posted Nov 20 2008, 09:53 AM by TechNet Blogs Filed under: error, troubleshoot, CM, Enrollment

• SCMDM: Set-EnrollmentPermissions returns "Error encountered when delegating container..."

  Here's another MDM SP1 issue for you. This one involves the Set-EnrollmentPermissions command and an error you can receive if SCMDMEnrollmentServers has full permissions on the specified OU: ======== Issue: When running the Set-EnrollmentPermissions... Posted Nov 20 2008, 09:38 AM by TechNet Blogs Filed under: error, SP1, troubleshoot, CM, Enrollment

• SCMDM: Enrollment fails if a port other than 443 is used for the Enrollment Service

  Here's another SP1 issue that we came across.  If your server and client logs indicate that Enrollment failed because it could not resolve the Enrollment server URL and you changed the port then this may be your issue: ======== Issue: The server... Posted Nov 20 2008, 09:15 AM by TechNet Blogs Filed under: SP1, troubleshoot, CM, Enrollment

• Mobile Device Manager setup error: "Failed to determine status of MDM databases on SQL instance"

  We're going through some of the issues seen during the System Center Mobile Device Manager Service Pack 1 (SP1) dev cycle and I figured what better way to kick off the new Mobile Device Manager Support Team blog than to post them here. So here you... Posted Nov 20 2008, 08:08 AM by TechNet Blogs Filed under: Setup, error, SP1, troubleshoot, DB, CM

• ConfigMgr 2007: OS Deployment of Windows Vista/Server 2008 ends up on D: instead of C:

  Here's an interesting OSD related issue I got from Vinay Pamnani, a Support Engineer in our Manageability group.  If all your Vista or Win2K8 deployments mysteriously end up on the D drive then maybe this is your issue: ======== Issue: When deploying... Posted Nov 20 2008, 07:09 AM by TechNet Blogs Filed under: Vista, Task Sequence, OSD, troubleshoot, Win2K8, CM

• When launching an App-V application you may receive error XXXXXX-XXXXXX0A-00000121

  Here's another odd App-V error you could possibly run into.  The first time I read this I wondered how this could ever possibly happen but I guess it happened to someone otherwise it wouldn't have been reported to us: ======== Issue: If an... Posted Nov 20 2008, 07:05 AM by TechNet Blogs Filed under: Client, 4.5, troubleshoot, App-V, CM

• App-V server install error "The Installation program was unable to create the required IIS virtual directory"

  Here's another one turned up by our hard working beta team. If you're installing the server on Win2K8 be sure you have the IIS6 compatibility bits and the scripts and tools installed: ======== Issue: When attempting to do an installation of the... Posted Nov 19 2008, 05:52 PM by TechNet Blogs Filed under: server, 4.5, troubleshoot, App-V, CM

• OpsMgr 2007: Reporting Fails With "Unable to get the Management Server Action Account"

  Reporting is the word of the day so here's another OpsMgr Reporting issue you may run across.  This one is caused by what turns out to be the root of oh so many problems: Misconfigured TCP/IP settings: ======== Issue: When you try to install... Posted Nov 19 2008, 05:32 PM by TechNet Blogs Filed under: OpsMgr, Report, troubleshoot, CM

• OpsMgr 2007: Reporting Fails With "Unable to get the Management Server Action Account"

  Reporting is the word of the day so here's another OpsMgr Reporting issue you may run across. This one is caused by what turns out to be the root of oh so many problems: Misconfigured TCP/IP settings: ======== Issue: When you try to install System... Posted Nov 19 2008, 05:32 PM by TechNet Blogs Filed under: OpsMgr, Report, troubleshoot, CM