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Microsoft customers have frequently purchased Microsoft boxed software with the knowledge that in the case of Business and Developer products like Windows Server, Exchange Server or SQL Server, support timeframes began shortly following release. This...
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A few years ago, I wanted to run an exercise with our incident response team in Switzerland. A customer, the government and me came together to develop the goals and the scenario. One of the key question we tried to answer together with the university...
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The intellectual property(IP) or other valuable information may be stored on SQL Server in your ISV product. Its value is more than credit card records (credit cards can be cancelled if lost, IP can’t). It may be the equivalent of a state secret...
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There is an good article on CIO Central: Are You Focused On The Wrong Security Risks? An interesting discussion and I part agree that we have to challenge the way we look at the security risks. I would even broaden the questions he raises. When I talk...
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Microsoft Announces a New Support Lifecycle Policy for Online Services With the advent of new Online Services such as Windows Azure and Microsoft Office 365, the Microsoft Support Lifecycle team has focused on bringing the proven principles of predictable...
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I told you that I will attend the UNODC: Open Ended Expert Group on Cybercrime , which is now slowly coming to an end. Let me draw a few conclusions on the meeting. It was not the first UN meeting I attended and – depending on the audience – the discussion...
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As you may have noticed, Microsoft Mediaroom to date has not followed any specific Support Lifecycle policy. To rectify that situation, a new Support Lifecycle policy for Microsoft Mediaroom has been established. Microsoft Mediaroom is a complex product...
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Our very own Bruno Saille has written a very cool tool called the Opalis UI generator that lets an Opalis administrator browse graphically through all policies with a custom start activity, pick one of them, and generate one of these two files, or both...
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Stuxnet is a severe threat – that’s something we know for sure. But if we look at it – what do we really know? What can we learn? Let’s start from the beginning. As soon as Stuxnet hit the news, it was interesting to see, what was happening. There was...
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I want to start upfront: I do not want to take a position here. I have an opinion as a person in my cultural context but I understand that this opinion is by far not the only one which is right or wrong. This morning I read this article: FBI Drive for...
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Last week, when I was in South Africa, a partner of us pointed me to a very interesting paper by KPMG called Cloud computing: Australian lessons and experiences . What I like is, that a lot of the items I was recently raising, where actually reflected...
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With the release of Windows Server 2008 R2, the Minor Product release policy is again in the spotlight. First, what is a Minor Release? It is in most cases a refresh of a Major Product in the marketplace with either additional minor functionality or feature...
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If you look at current discussions between cloud providers and customers, I see it too often that the customer leaves with the impression that the Cloud fixes all their problems. In fact – it does not. Too often I see the Cloud provider telling the customer...
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I blogged often about it: Blocking certain websites today can fire back in different ways. The CIO published an article called Workarounds: 5 Ways Employees Try to Access Restricted Sites – and they say: "Some workarounds can be dangerous because...
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Today, I had the opportunity to talk to a group of partners on Cloud and security. The goal was to make them ready for the Cloud and make them ready to answer the customer’s questions. One block – obviously – was about security and as I look at it (and...
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You might have read that I ranted a little bit about the iPad data breach: Who needs a (vulnerable) iPad if you can get an nPad? and some people pushed back – which I can understand. So, to put it into perspective, I read this article this morning on...
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With 27 days left before the end of support for Windows 2000 and Windows XP SP2 , I wanted to spend some time discussing what the “end of support” actually means for customers. We receive a lot of questions on this subject, so I’ve tried...
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The .NET Framework is one of Microsoft’s key technologies for many of our customers. It also exemplifies a relatively rare instance of Microsoft changing how we support a product. When the .NET Framework (we’ll call it .NET in this blog) was released...
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It’s that time again…what time is that, you ask? Could it be the U.S. April 15 th Tax Deadline? Spring Break? Daylight Saving Time? No, it’s not any of those. But it is the second Tuesday in April , which means it’s time for certain Microsoft products...
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I'm continuing my series of posts highlighting some of the new features in SharePoint 2010 by talking about one of the new document management features. In Microsoft SharePoint Server 2010, it’s a lot easier to have document management policies that...
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Before we spend some time talking about the Extended Hotfix Support program for DST, I thought it would be a good idea address a number of questions we have recently received regarding the release of MS08-067 . Most of the questions that we have received...
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Download the following sample chapters from Microsoft Press books and training kits on Exchange Server 2007-available for a limited time only! Get the information that you need from the experts to help you transition your skills and prepare for the new...
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As I mentioned in an earlier posting, during the Extended Support phase we no longer provide non-security hotfixes without enrollment in the Extended Hotfix Support program. Simply put, the Extended Hotfix Support program provides the ability to request...
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The Service Pack Support policy is sometimes misunderstood by our customers. As I mentioned on some of the previous postings, support in the Mainstream Support and Extended Support phases is only provided at the supported service pack level. This means...
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Extended Support is the second phase of the Support Lifecycle for Business & Developer products. The key differences between the Mainstream Support phase and Extended Support phase are that the “no-charge” support options are no longer available and...
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