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• WSUS client updates fail with error 80072F8F after configuring a self-signed certificate in IIS

  Here's a cool tip that was sent to me by Joao Madureira, a Support Escalation Engineer in our WSUS group.  If you want to use a self-signed cert in IIS7 for your WSUS clients then you'll want to take a look at this one: ======== Issue: After... Posted Dec 03 2008, 08:37 AM by TechNet Blogs Filed under: update, ssl, troubleshoot, WSUS3, Certificate

• WUAHandler.log - Failed to Add Update Source for WUAgent - Error = 0x80040692

  Here's a great tip on an issue you may run into if your using WSUS and ConfigMgr 2007 for updates and defining settings via a Group Policy.  This one comes from Anjana Kaku Tyagi, a Support Engineer in our Manageability group: ======== Issue... Posted Dec 02 2008, 03:49 PM by TechNet Blogs Filed under: update, troubleshoot, WSUS3

• ConfigMgr 2007: WUAHandler.log - Failed to Add Update Source for WUAgent - Error = 0x80040692

  Here's a great tip on an issue you may run into if your using WSUS and ConfigMgr 2007 for updates and defining settings via a Group Policy.  This one comes from Anjana Kaku Tyagi, a Support Engineer in our Manageability group: ======== Issue... Posted Dec 02 2008, 03:46 PM by TechNet Blogs Filed under: WSUS, update, troubleshoot, ConfigMgr

• ConfigMgr 2007: OSD Task Sequence fails to join the PC to the domain during Windows setup

  I'm sure you all noticed a remarkable lack of activity over the past week but I'll be cranking things up again very soon.  I've been out since November 20th on a much needed vacation to celebrate Thanksgiving with friends and family but... Posted Dec 01 2008, 08:59 AM by TechNet Blogs Filed under: Task Sequence, OSD, troubleshoot, ConfigMgr

• What would Customer Support need to start troubleshooting an Antigen/Forefront Server issue?

  My name is Joe Anderson, and I work with the CSS Security Support Team. Having firsthand experience with customers, I wanted to give some insight into things that we request when troubleshooting a particular issue. Below, I describe several of the common... Posted Nov 21 2008, 11:22 AM by TechNet Blogs Filed under: Support, Antigen, troubleshoot, logs, forefront server

• OpsMgr 2007: Viewing Alert and Event data generates HTTP 401 error if using an account beginning with "!"

  Here's an interesting Operations Manager issue I came across today. If you happen to have accounts beginning with an exclamation mark (!) then you might want to check this out before firing up the OpsMgr console: ======== Issue: When using the Operations... Posted Nov 20 2008, 05:33 PM by TechNet Blogs Filed under: console, OpsMgr, troubleshoot, CM

• SCMDM: Enrollment fails with "Unknown error in Enrollment service: System.ArgumentNullException: Value cannot be null"

  This may be the last one for the day but there's more to come soon.  This is another MDM enrollment failure issue but this one is caused by the CA not being available when the SCMDM Enrollment Service starts: ======== Issue: Enrollment fails... Posted Nov 20 2008, 09:53 AM by TechNet Blogs Filed under: error, troubleshoot, CM, Enrollment

• SCMDM: Set-EnrollmentPermissions returns "Error encountered when delegating container..."

  Here's another MDM SP1 issue for you. This one involves the Set-EnrollmentPermissions command and an error you can receive if SCMDMEnrollmentServers has full permissions on the specified OU: ======== Issue: When running the Set-EnrollmentPermissions... Posted Nov 20 2008, 09:38 AM by TechNet Blogs Filed under: error, SP1, troubleshoot, CM, Enrollment

• SCMDM: Enrollment fails if a port other than 443 is used for the Enrollment Service

  Here's another SP1 issue that we came across.  If your server and client logs indicate that Enrollment failed because it could not resolve the Enrollment server URL and you changed the port then this may be your issue: ======== Issue: The server... Posted Nov 20 2008, 09:15 AM by TechNet Blogs Filed under: SP1, troubleshoot, CM, Enrollment

• Mobile Device Manager setup error: "Failed to determine status of MDM databases on SQL instance"

  We're going through some of the issues seen during the System Center Mobile Device Manager Service Pack 1 (SP1) dev cycle and I figured what better way to kick off the new Mobile Device Manager Support Team blog than to post them here. So here you... Posted Nov 20 2008, 08:08 AM by TechNet Blogs Filed under: Setup, error, SP1, troubleshoot, DB, CM

• ConfigMgr 2007: OS Deployment of Windows Vista/Server 2008 ends up on D: instead of C:

  Here's an interesting OSD related issue I got from Vinay Pamnani, a Support Engineer in our Manageability group.  If all your Vista or Win2K8 deployments mysteriously end up on the D drive then maybe this is your issue: ======== Issue: When deploying... Posted Nov 20 2008, 07:09 AM by TechNet Blogs Filed under: Vista, Task Sequence, OSD, troubleshoot, Win2K8, CM

• When launching an App-V application you may receive error XXXXXX-XXXXXX0A-00000121

  Here's another odd App-V error you could possibly run into.  The first time I read this I wondered how this could ever possibly happen but I guess it happened to someone otherwise it wouldn't have been reported to us: ======== Issue: If an... Posted Nov 20 2008, 07:05 AM by TechNet Blogs Filed under: Client, 4.5, troubleshoot, App-V, CM

• App-V server install error "The Installation program was unable to create the required IIS virtual directory"

  Here's another one turned up by our hard working beta team. If you're installing the server on Win2K8 be sure you have the IIS6 compatibility bits and the scripts and tools installed: ======== Issue: When attempting to do an installation of the... Posted Nov 19 2008, 05:52 PM by TechNet Blogs Filed under: server, 4.5, troubleshoot, App-V, CM

• OpsMgr 2007: Reporting Fails With "Unable to get the Management Server Action Account"

  Reporting is the word of the day so here's another OpsMgr Reporting issue you may run across.  This one is caused by what turns out to be the root of oh so many problems: Misconfigured TCP/IP settings: ======== Issue: When you try to install... Posted Nov 19 2008, 05:32 PM by TechNet Blogs Filed under: OpsMgr, Report, troubleshoot, CM

• OpsMgr 2007: Reporting Fails With "Unable to get the Management Server Action Account"

  Reporting is the word of the day so here's another OpsMgr Reporting issue you may run across. This one is caused by what turns out to be the root of oh so many problems: Misconfigured TCP/IP settings: ======== Issue: When you try to install System... Posted Nov 19 2008, 05:32 PM by TechNet Blogs Filed under: OpsMgr, Report, troubleshoot, CM

• OpsMgr 2007: The DBCreatewizard utility fails with a BadImageformatException when run on a 64-bit OS

  I'm going through a couple older issues and posting the resolutions just in case one of you happen to see the same thing.  The first regards running DBCreateWizard on a 64-bit OS: ======== Issue: The DBCreatewizard utility fails with BadImageformatException... Posted Nov 19 2008, 01:51 PM by TechNet Blogs Filed under: Database, OpsMgr, tool, troubleshoot

• The Application Virtualization 4.5 client may fail to open a Microsoft Office document after completing a Desktop Refresh

  Here's an issue our own Michelle Dixon ran into while working on the 4.5 beta.  Note that her issue specifically mentions Microsoft Office but this can occur with any exceptionally large virtualized app: ======== Issue: After performing a Desktop... Posted Nov 19 2008, 09:18 AM by TechNet Blogs Filed under: Client, 4.5, troubleshoot, App-V

• OpsMgr 2007: Reporting console returns error "Client found response content type of 'text/html', but expected 'text/xml'

  Here's an interesting one I came across that I think you'll find interesting.  This one covers a message you may get if you're using the 64-bit version of Windows Server 2003: ======== Issue: When you open the System Center Operations... Posted Nov 19 2008, 08:58 AM by TechNet Blogs Filed under: console, OpsMgr, Report, troubleshoot

• OpsMgr 2007: Reporting console returns error "Client found response content type of 'text/html', but expected 'text/xml'"

  Here's an interesting one I came across that I think you'll find interesting. This one covers a message you may get if you're using the 64-bit version of Windows Server 2003: ======== Issue: When you open the System Center Operations Manager... Posted Nov 19 2008, 08:54 AM by TechNet Blogs Filed under: console, OpsMgr, Report, troubleshoot

• ConfigMgr 2007: Status Message 2407 in SMS_SQL_MONITOR after upgrade from SMS 2003

  Today's tip comes from a Ryan Anderson , a Senior Support Escalation Engineer in our Texas office.  If you're getting 2407's after an upgrade to System Center Configuration Manager 2007 then Ryan may have your solution: ======== Issue... Posted Nov 19 2008, 08:10 AM by TechNet Blogs Filed under: upgrade, SMS, troubleshoot, ConfigMgr

• ConfigMgr 2007: PC does not join the domain if the Computers container is specified as the Domain OU

  Here's another cool OSD tip from Frank Rojas .  If your clients are joining the domain like you expect then maybe this is what you're running into: ======== Issue: A client does not join the domain if the Computers container is specified... Posted Nov 18 2008, 04:35 PM by TechNet Blogs Filed under: Task Sequence, OSD, troubleshoot, ConfigMgr

• The App-V Ping Tool

  SoftGridBlog.com just posted about a cool new tool called the App-V Ping Tool. I haven't tried it myself but I can definitely see where it could come in handy. Keep in mind this isn't a Microsoft tool so we make no guarantees, etc. but if you... Posted Nov 14 2008, 10:51 AM by TechNet Blogs Filed under: Softgrid, 4.5, tool, troubleshoot, App-V

• App-V: "Can't find services.exe" error after clicking Start Monitoring

  Here's a great tip from Sebastian Gernert on sequencing on Windows Vista. If you're getting a "Can't find services.exe" error when you begin monitoring then you better take a look at those policies: ======== Issue: When sequencing... Posted Nov 13 2008, 08:58 AM by TechNet Blogs Filed under: 4.5, Sequencing, troubleshoot, App-V

• ConfigMgr 2007: OSD Task Sequence Fails with Unspecified error 80004005 and SETUPACT.LOG indicates invalid product key

  Here's another awesome troubleshooting tip sent to me by Clifton Hughes in our Las Colinas office.  If you're deploying Windows Server 2008 or Windows Vista and your Task Sequence bombs out with a 80004005 error you'll want to take a... Posted Nov 12 2008, 07:32 AM by TechNet Blogs Filed under: Task Sequence, OSD, troubleshoot, ConfigMgr

• Warning 25017. The installation Program could not create the Active Directory marker object for the server

  Here's an issue I've seen pop up a couple times so I thought it would be worth a heads up here.  They key takeaway?  Even if you get this warning when installing App-V, it doesn't actually cause the install to fail and Microsoft... Posted Nov 12 2008, 07:26 AM by TechNet Blogs Filed under: Setup, server, 4.5, troubleshoot, App-V