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Often times Exchange Unified Messaging (UM) support engineers would ask you to get ExTRA (Exchange Troubleshooting Assistant) logging to better analyze the issue you are facing. Here is how to do it - 1. Enable logging on the UM server using - http:/...
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This haiku is not a scam, it really is about creating dial plans in Lync Server 2010. Or so we've been told by some high-level government officials. ...( read more ) Share this post: Read More...
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Do you: have problems analyzing the QoE (Quality of Experience) reports in Lync 2010? have to spend time finding information on the various QoE parameters? have to spend time finding out the acceptable ranges for various QoE parameters? If the answer...
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Over the past year we have seen multiple issues with NET VX1800 deployed in Hybrid Gateway mode - Gateway + Communication Server 2007 R2 (CS)\LYNC Server 2010 (LS) Mediation Server (MS). Here I am going to talk about one such issue. Symptoms - Unable...
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Over the past few months we have seen an increase in number of interop cases with Exchange 2010 Unified Messaging (UM) and Cisco Call Manager 7.0 ( Configuration Notes ) and 8.0 ( Configuration Notes ) (CCM). In this article I am going to talk particularly...
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The world of sports is in a bit of turmoil right now, but your voice routes are safe as long as your PSTN usages are set up properly. Read this haiku article and learn how to ensure your voice routes and policies have the PSTN usages they need. ...( read...
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The Lync Server PowerShell blog authors go head-to-head to bring you this haiku. But you have to expect a little tension when you start talking about regular expressions. ...( read more ) Share this post: Read More...
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Let's assume the following scenario: you have installed a Lync server and done the integration with Exchange UM. The Lync users have E.164 numbers in the format +403999XXXX, where XXXX is the user's extension. Exchange, however, only uses the...
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Ca y est! C'est officiel, l'OCS nouveau est arrivé. Son nom Lync, et comme certain l'auront déjà noté ceci est une contraction de "Link" et "Sync", une façon simple et efficace de donner...
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This month we're highlighting a video case study about AT Kearney who implemented a unified communications solution using Microsoft Communications Server “14” and other Microsoft technologies to improve the communication and collaboration...
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2010 looks like another major year in technology. One clear trend is the focus on more natural ways of interacting with computers, in essence making technology more approachable to more people. The idea that computers can understand how to use our eyes...
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This is great news – NET are a strong UC voice partner, and SmartSIP will give them advanced capabilities like registering SIP phones to OCS. FREMONT, CA--(Marketwire - February 4, 2010) - Network Equipment Technologies, Inc. ("NET")...
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Our Unified Communications Learning Advisor is excited about being able to offer you some fresh Voice sales training. Check out these two new courses, just posted to the Partner Learning Center yesterday. Microsoft Unified Communications Sales Training...
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I get asked this quite a bit from schools as they want the ability to place/receive voice calls on the Mac or Linux using OCS R2. The answer is yes if you leverage the SmartSip technology from our partner Evangelyze. You can make and receive voice calls...
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OCS 2007 R2 shipped late last year, about a year after OCS 2007. OCS 2007 was the first version to incorporate significant telephony capabilities - placing and receiving calls from the PSTN and integrating with a companies existing PBX systems. R2 has...
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Massive storms in Brisbane recently left many people homeless, and in fact it was declared a disaster zone . One of the people who had their home destroyed in this storm was my mate Bill Lockett from Dimension Data. ...
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That’s Mazin Gilbert of AT&T showing off a research project to John Biggs, who runs CrunchGear, one of the best blogs that cover consumer electronics. You’ll notice the research project is running on Gilbert’s iPhone. ComputerWorld...
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This blog article presents and explains an OCS 2007 Dialplan that has been created for the location Germany (Country code +49) Cologne (Area code 221). In this example the company has a local subscriber number 000 and a 4 digit extension range. We assume...
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This blog article shows integration options of OCS installations with existing telephony environments from a high-level perspective. An OCS 2007 voice deployment in a corporate environment typically starts with a pilot installation. Within this pilot...
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In the context of OCS 2007 voice deployments it is essential to understand the fundamentals of existing corporate telephone systems. This article describes on a high-level how a TDM (Time Division Multiplexing) PBX, a Hybrid PBX and an IP PBX look like...
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I have noticed that many people, in particular those who have a telephony background or were working with common IP PBX solutions, try to match their gained dialplan know how, that they acquired over the last couple of years with many, many PBX/IP PBX...
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Office Communications Server (OCS) 2007 offers multiple voice scenarios that are not necessarily easily understandable just by their names. However, it is essential to understand the different “flavors” of OCS voice in order to determine the best voice...
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The question I received the other day was on sending voicemail to multiple users using Exchange UM. How can we achieve this? This can be done by creating a Universal Distribution List (DL) and adding all intended Unified Messaging recipients to the DL...
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Office Communications Server and Communicator 2007 have audio codecs that provide the best possible audio/video quality over any network - but it goes without saying that audio codecs are only as useful as the quality of the sound you put into the packet...
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We frequently talk about the communications industry being at a crossroads, and when I look at the lineup of keynote speakers at next week’s VoiceCon – all software companies – it’s apparent where we are headed. But what does it mean that voice communications...
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